Real life transformations
We are very experienced and ‘battle-hardened’ in providing proactive, preventative and pragmatic business service management solutions.
Our client list includes a roll call of well-known and highly respected international organisations, such as: British Airways, British Telecom, Centrica, HP/Compaq, IBM, Unilever, Virgin Mobile, and Vodafone. But we also help many SMEs, such as Naomi House and Hussey Seatway.
As part of its business strategy, Airwave was looking to increase market share for its Network Services offerings. To achieve this,
it needed to change its perception within the market
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BMC’s portfolio of products delivers a comprehensive and unified platform for the management of IT. The most effective use of these products also requires the transformation to a BSM approach to service management
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After a series of successful business acquisitions, Centrica needed to rationalise and integrate a number of legacy IT operations across the UK. Its objectives were to reduce both operating costs and capex across the IT infrastructure.
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A combination of market forces and the growth of Hussey Seatway Ltd have driven the need for change. Greater formality and structure was required to enable the company to continue to sustain growth effectively.
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Vodafone’s business growth has been rapid and Vodafone recognised the importance of being driven by customer need to continue to grow their success. Vodafone’s Technology function had already experienced significant change in support of these business drivers but further development was needed.
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