Gerry Mos -

An IT Service Management Consultant and former Vice President of the Institute of Service Management, Gerry has detailed ITIL knowledge; is a recognised expert within IT Governance; and has extensive experience assisting organisations to gain ISO20000 and ISO27001 certification. Other areas of expertise include ITIL and IT Governance Training; Capacity, Availability and Continuity Management; Product Assurance and Testing; Service Catalogue; and providing extensive people management skills to programme/project management.

Gerry can add value to a wide range of client engagements with particular expertise in integrating technology and embedding Service Management best practice during mergers, de-mergers and acquisitions.

Gerry has also developed a number of IT Governance assessment tools and training courses, for ISO 20000 in particular. Operationally he successfully managed a public sector organisation with a multi-million pound budget and 50+ staff for a number of years.